Here you can find the appropriate contact within Koda based on the specific assistance you require.
Customer Service: For those who use music
Phone: 33 30 63 80
Email: [email protected]
Membership Service: For those who create music
Phone: 33 30 63 20
Email: [email protected] / [email protected]
Koda Culture
Phone: 33 30 63 20 (Dial 2)
E-mail: [email protected]
Press Contact
Press Chief Jonas Kleinschmidt
Phone: 28 68 75 60
Email: [email protected]
Other Inquiries
Phone: 33 30 63 00
Email: [email protected] - also use this for issues with Koda's website.
About Inquiries to Koda
All inquiries to Koda may contribute to our work to improve what we do. Phone conversations may be recorded, which you will be informed about if that is the case. Emails may be saved as long as it is relevant for the case.
Monday to Thursday from 9:00 AM to 4:00 PM
Friday from 9:00 AM to 3:00 PM
NOTE: In July, the opening hours for Member Services are from 9:00 AM to 2:00 PM and Customer Service from 9:00 AM to 3:00 PM
Company VAT number: 64086928
If you wish to file a complaint against Koda, you have various options both as a rights holder and as a music user or customer.
See how you can submit a complaint